Privacy Policy

(LOHA ART TRADING)

At LO7A, the trade name of LOHA ART TRADING, we are committed to protecting your privacy and personal data. We operate in accordance with the principles of the General Data Protection Regulation (GDPR) and in compliance with applicable laws in the Kingdom of Bahrain and the Gulf Cooperation Council (GCC) countries.

By using our online store, you agree to the Privacy Policy outlined below.

1. Information We Collect

We may collect the following information when you use the website or place an order:

• Full name

• Phone number

• Email address

• Shipping address

• Photos or designs submitted by the customer for custom-made plates

• Order details and purchase history

⚠️ Note:
We do not store payment card details. All payments are processed through secure and authorized electronic payment service providers.

2. Legal Basis for Data Processing (GDPR)

LOHA ART TRADING processes your personal data based on one or more of the following legal grounds:

• Your explicit consent

• Performance of a contract (order preparation and delivery)

• Compliance with a legal obligation

• Legitimate interest to improve services and user experience

3. How We Use Your Data

We use your data for the following purposes:

• Processing and fulfilling custom orders

• Communicating with you regarding orders or inquiries

• Managing shipping and delivery

• Improving website performance and services

• Sending marketing offers or updates (with your consent)

4. Data Protection & Security

LOHA ART TRADING implements appropriate technical and organizational measures to protect your data from:

• Unauthorized access

• Unlawful alteration or disclosure

• Loss or damage

5. Sharing Data with Third Parties

We do not sell or rent your personal data.
Your data may only be shared with:

• Shipping and delivery companies

• Electronic payment service providers

• Technical service providers (such as hosting services)

• Official authorities when legally required

Data sharing is limited to the minimum necessary.

6. Custom Images & Designs

• Images or designs submitted by the customer are used exclusively for order fulfillment

• Images or designs may be used for advertising or publication purposes

• The customer has the right to request deletion, non-publication, or non-use of images after order completion

7. Cookies

Our store uses cookies to enhance user experience, including:

• Saving user preferences

• Analyzing website performance

• Improving service quality

You can manage cookie settings through your browser.

8. Your Rights as a User (Under GDPR)

You have the right to:

• Access your personal data

• Request correction or updates to your data

• Request deletion of your data (“Right to be Forgotten”)

• Object to or restrict data processing

• Withdraw consent for marketing communications

• Request a copy of your personal data

9. Data Retention Period

LOHA ART TRADING retains your personal data only for as long as necessary to fulfill the stated purposes or as required by applicable laws in Bahrain and GCC countries.

10. Changes to the Privacy Policy

LOHA ART TRADING reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page, and continued use of the website constitutes acceptance of those changes.

11. Contact Us

For any inquiries regarding this Privacy Policy or your personal data, please contact us via:

• The store’s official email

• Our approved communication channels

LO7A – LOHA ART TRADING

🔒✨ We respect your privacy and protect your trust.