Complaints or Suggestions

At LO7A, we are committed to your complete satisfaction and always strive to provide the best possible experience. We welcome all complaints and suggestions from our valued customers.


📝 How to Submit Your Complaints or Suggestions

You can reach us through any of the following channels:

  • Official email

  • Messages via the website or Contact Us page

  • Any other approved communication channels of the store


⚡ How We Can Help

We welcome feedback regarding:

  • Any issues encountered during ordering or shipping

  • Mistakes in the production of custom plates

  • Suggestions to improve our services or shopping experience


⏱️ Response & Processing

  • All complaints and suggestions will be responded to within 48 business hours

  • We will work to resolve any issue as quickly as possible with the most suitable solution


📌 Notes

  • Please provide accurate information to help us handle your complaint efficiently (order number, issue details)

  • We fully respect the privacy of all messages and inquiries


LO7A – LOHA ART TRADING
Your voice matters… and we use it to make everything better ✨

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